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Power Automate

a Microsoft platform for cloud flows and desktop automation, paired with Copilot Studio for building AI agents across Microsoft 365

Who they are and what they are good at

Microsoft offers three ways to automate, each with its own meter.

Steps

  1. 01

    Connector work across Outlook, Teams, SharePoint, Dataverse, and approvals. Premium is $15 per user a month.

  2. 02

    Drive Windows apps through UI selectors (UIA, MSAA for older VB6 and Win32 apps). Process is $150 per bot a month for unattended runs; Hosted Process is $215 with a Microsoft-hosted VM.

  3. 03

    Generally available since May 2026. A model reads the screen of a Windows machine and works it with a virtual mouse and keyboard, at 5 Copilot Credits per step on a standard model or 15 on a premium one.

For any chain that starts and ends inside Microsoft 365, this is hard to beat.

Where Microsoft stops for messy back-office work

The chain often leaves Microsoft for a property system, a PDF clause, or a bank portal.

Windows only

Desktop flows and computer use run on Windows machines. Mac and Linux desks are not covered.

Selectors break

A release that renames a field breaks the flow until a maker repairs it.

Credits per step

Computer use bills every step, including retries.

Math in the wrong place

In computer use, arithmetic belongs in a flow step, because the model should enter the number, not choose it.

Credentials

Microsoft warns that a shared agent with maker-provided credentials lets anyone act with the author's access on that machine. Password fields in Citrix and other virtualized apps might not be supported.

LaunchAI works from the lease administrator's own desk on Mac, Windows, or Linux, with exact rules and per-action evidence. See Product →.

Side by side

Power Automate and Copilot StudioLaunchAI
Best at Microsoft 365, Dataverse, and connected SaaS Property and ERP screens, PDFs, portals, and exact math
Who builds A maker comfortable with flows and selectors The process owner, no prompts and no code
How it finds targets Recorded selectors, or a model reading the screen Layered screen reading; stops if unsure instead of guessing
Operating systems Windows Mac, Windows, Linux
Portals behind a named login Stored credentials or the machine's session The user's own signed-in browser
Exact math Flow expressions and Excel Deterministic rules, no model call
Human review Approvals in cloud flows A review step anywhere, clause and math on one screen
Evidence Run history; session replay in preview Before-and-after screenshots per action
Cost unit Per user, per bot, or per credit step License, no per-step meter

When to choose Microsoft

A signed lease amendment arrives in Outlook, gets filed in SharePoint, approved in Teams, and logged in a list. Every system has a connector, and the seat may already be paid for.

Any flow that begins and ends inside Microsoft 365.

When to choose LaunchAI

CPI escalations in MRI: the index each lease names, the base month, floor, cap, and rounding, sometimes found only in the lease PDF.

The rent math must be exact, and capped increases should stop for review before anything is written.

The lease administrator works on a Mac.

Better together

Keep Microsoft for the Microsoft parts: Teams notices, SharePoint archives, Outlook distribution. LaunchAI writes each finished tenant notice to a watched folder, and a cloud flow files it and posts to Teams. Retire selector-based MRI steps only after a clean parallel cycle.

FAQ

Is Copilot Studio computer use the same as a desktop flow?

No. A desktop flow replays captured selectors. Computer use lets a model look at the screen each step, so it adapts, but bills per step and decides each action itself.

Can the hosted browser reach MRI inside our network?

Not by design. Internal systems need a Cloud PC pool or your own registered Windows machine.

Does MRI through Citrix change the answer?

It can. LaunchAI reads the screen the same way for local or remote apps, but test your own delivery in a demo.

Can the lease administrator build this on a Mac?

In LaunchAI, yes. Desktop flows and computer use need Windows.

No prompts. No babysitting. No Integrations.

Get a demo with our specialist team.

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