Logins from OpenAI's servers
ChatGPT Work signs in to a state tax portal from OpenAI's infrastructure, not your office network, under a login that belongs to one named person.
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OpenAI Agents
a family of agent products from OpenAI, including agent features in ChatGPT, computer-use models, and the Agents SDK for developers
Who they are and what they are good at
OpenAI offers agents to two audiences: people who want a finished deliverable, and developers who want building blocks.
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ChatGPT Work
An always-on agent on OpenAI's servers for paid plans, reaching Gmail, Calendar, Slack, GitHub, and Drive through plugins, plus a cloud browser for supported web tasks.
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API computer use
A model and tool your developers wire into an environment they build: the isolated machine, session, screenshots, input handlers, and permission checks.
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OpenAI Agents SDK
A code framework, covered on Agent Frameworks .
OpenAI is excellent for one-off research and written deliverables, and for engineering teams that want to own the loop.
Where OpenAI stops for messy back-office work
Recurring filings need the same steps, the same checks, and the same login every month.
Desktop apps
A cloud VM does not reach apps installed on your machines.
Exact math
Tying the sales tax report to the payable accounts to the cent should not be a model's judgment.
Surface stability
Two agent products and a browser were retired or merged since 2025. A procedure should live somewhere you control.
The API is a kit
OpenAI's guide is clear that you provide and run the environment.
LaunchAI works in the tax accountant's own browser session, with exact rules, a review before Submit, and a screenshot of every entry. More on Product →.
Side by side
| ChatGPT Work and cloud browser | API computer use | LaunchAI | |
|---|---|---|---|
| What it is | A cloud agent for tasks and deliverables | A model and tool for your own runtime | A desktop product for recurring procedures |
| Who builds | The user, by prompt | Software engineers | The process owner |
| Where it runs | OpenAI's servers | Wherever you host it | The user's machine and signed-in sessions |
| Desktop apps with no API | Not from a cloud VM | If your environment runs them | Any app on the machine |
| Exact math | Model judgment | Your code | Deterministic rules, no model call |
| Review before submit | Inside the chat | A screen you build | Built-in review, source and return side by side |
| Evidence | Conversation history | What your code stores | Before-and-after screenshots |
| Model choice | OpenAI | OpenAI | OpenAI, Anthropic, Azure, Bedrock, or self-hosted |
| Pricing | Seat plans | Tokens | License, plus your model account |
When to choose OpenAI
- A one-time memo on which states the company may have crossed nexus thresholds, from public sites and a sales export. No logins, no ERP entries, no repetition.
- A software company building computer use into its own product.
When to choose LaunchAI
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Monthly sales and use tax returns in each state where you file: run the report in Dynamics 365, tie it to the cent, key each portal in the accountant's session, compare the portal's tax to the ERP within rounding, and stop for the tax manager before Submit.
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A screenshot trail that answers an auditor two years later.
Better together
LaunchAI's model steps, like reading a rate-change notice or finding a moved field, can run on your OpenAI or Azure OpenAI account. The tie-outs never call a model. Keep ChatGPT Work for the memos, research, and one-offs, and let it draft the quarterly memo from the filing summary the agent keeps current.
FAQ
We relied on ChatGPT agent for portal chores. What carries over?
The knowledge in your prompts: which portal, which fields, which checks. Rebuilt as small steps in the Studio, it stops depending on any one consumer surface.
Does ChatGPT Work sign in to state portals from our office?
No. It runs on OpenAI's servers, so the portal sees a login from OpenAI's infrastructure.
Can the model do the tax math if we prompt it carefully?
Usually is not a filing standard. Put arithmetic on an exact rule path and let the model only read.
Can LaunchAI use our existing OpenAI account?
Yes. You can pin a model per step, and deterministic steps make no model call.
No prompts. No babysitting. No Integrations.