Before
- Monday: list move-ins and email every resident about missing items
- Friday: program fobs one by one and photocopy key receipts
- Saturday: paper walk-throughs, scanned on Monday
Roles
Assistant Property Manager
a property management professional who supports the property manager by running move-ins, inspections and day-to-day resident needs
Your job, minus the screen work
You run the calendar of households: who moves in Saturday, whose lease ends soon, who gave notice and whose deposit is due back. You also hold the keys, the fob screen and the move-in photos that decide every deposit dispute later. When the manager is out, you run the office.
Where your week goes
Waiting on resident2
- Opening each move-in file and emailing residents about missing insurance or utility confirmations
- Programming fobs one by one in the access control console
Waiting on maintenance2
- Re-checking the same files as documents trickle in by text and email
- Running walk-throughs on paper and scanning forms later
Ready for keys2
- Walking to maintenance to ask which units were rekeyed
- Filing phone photos into resident files
What an agent takes over
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Move-in checklist
checks signatures, balance, renters insurance, utilities and unit readiness, and sends the resident a list of what is missing.
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Rekey gate
confirms the lock change work order is closed before any key is issued.
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Fob and key setup
reserves the key set, programs fobs for the right doors and records every serial.
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Move-in inspection
pre-fills the form from the make-ready record and turns new resident notes into work orders.
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Clock reminders
nudges residents before any state inspection window closes.
What stays with you
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Exceptions to the move-in gate, and keys for anyone not on the lease
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Accommodation requests and disputed conditions
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Every notice with legal weight
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Residents who are upset
Apps you already juggle
Your property platform (Yardi, RealPage, MRI, AppFolio, Entrata, Buildium), the resident portal, Outlook, Excel, SharePoint, text messaging, the call center log and your access control console.
- property platform
- resident portal
- Outlook
- Excel
- SharePoint
- text messaging
- call center log
- access control console
- Yardi
- RealPage
- MRI
- AppFolio
- Entrata
- Buildium
A week, before and after
After
- Daily: the move-in table shows each file's status; residents already have their missing-item lists
- Friday: fobs are programmed; you hand over keys and check ID
- Saturday: inspections arrive pre-filled and new items become work orders the same day
See every workflow for your role
Browse every resident lifecycle workflow, from move-in to move-out.
Assistant Property Manager workflow catalog 44 property managementNo prompts. No babysitting. No Integrations.