Executive & Portfolio Strategy (19)
about 9,082 hrs/yr
- Acquisition underwriting handoff (Weekly / Monthly, about 650 hrs/yr) When a deal closes, underwriting assumptions (rent roll, budget, capex plan, staffing, debt terms) pass from acquisitions to operations, so the new property's budget and reporting start from numbers the investment committee approved.
- Disposition preparation (Weekly / Monthly, about 650 hrs/yr) Before a sale, the team assembles due diligence: trailing twelve-month statements, the current rent roll, leases, service contracts, capex history, and open work orders, then posts everything to a data room for buyers.
- Portfolio occupancy review (Daily / Weekly, about 546 hrs/yr) Every week someone exports physical and economic occupancy, notices to vacate, and pre-leased units for each property, compares them to budget and last week, and sends leadership the properties slipping below target.
- NOI review (Daily / Weekly, about 546 hrs/yr) NOI review compares actual net operating income with budget and prior period for each property, using the income statement, rent roll, and expense detail, then explains which revenue or expense lines moved it.
- Same-store performance review (Daily / Weekly, about 546 hrs/yr) Acquisitions, sales, and lease-ups distort portfolio trends, so same-store review isolates properties owned and stabilized in both periods and compares their revenue, expense, NOI, and occupancy.
- Rent growth review (Daily / Weekly, about 546 hrs/yr) Rent growth review tracks new-lease and renewal trade-outs, effective rent after concessions, and in-place rent by unit type, comparing each property with budget, prior year, and its competitive survey.
- Delinquency trend review (Daily / Weekly, about 546 hrs/yr) Delinquency trend review compares resident balances by aging bucket, property, and month, separating current rent from older debt, payment plans, and pending evictions, to show whether collections are improving or slipping.
- Turnover trend review (Daily / Weekly, about 546 hrs/yr) Turnover review counts move-outs against average occupied units, sorts them by reason code (home purchase, relocation, rent increase, skip, eviction), and compares annualized turnover by property with budget and last year.
- Maintenance KPI review (Daily / Weekly, about 546 hrs/yr) Open work order counts, average days to complete, emergency response times, repeat requests, and make-ready days come from the work order system and are compared across properties and regions.
- Capex plan review (Daily / Weekly, about 546 hrs/yr) Capex plan review checks each approved capital project's budget, committed purchase orders, paid invoices, and schedule against the annual capex plan, catching overruns, stalled projects, and unspent reserves before quarter end.
- Portfolio cash forecast (Daily / Weekly, about 546 hrs/yr) The portfolio cash forecast projects each property's operating cash over the coming weeks: expected collections, scheduled payables, debt service, distributions, and capex draws, built from bank balances, AP aging, and the rent roll.
- Property watchlist review (Daily / Weekly, about 546 hrs/yr) Properties land on the watchlist when they breach set triggers: occupancy below target, delinquency above limit, NOI under budget, open life-safety items.
- Regional performance review (Daily / Weekly, about 546 hrs/yr) Regional review compares properties within one region on occupancy, leasing velocity, delinquency, NOI, turn time, and resident satisfaction, producing a ranked scorecard for the regional manager's weekly call with site teams.
- Staffing model review (Daily / Weekly, about 546 hrs/yr) Staffing model review compares actual headcount and payroll hours at each property with the staffing standard for its unit count and asset type, surfacing understaffed sites, excess overtime, and open positions.
- Management fee profitability review (Daily / Weekly, about 546 hrs/yr) Fee profitability review sets management fee revenue for each owner contract against allocated payroll, overhead, and staff time, showing which contracts make money and which need repricing at renewal.
- Portfolio risk review (Daily / Weekly, about 546 hrs/yr) Portfolio risk review surveys insurance coverage, open claims, litigation, code violations, loan covenant headroom, lease expirations, and life-safety inspections across properties, then updates a risk register for executives.
- Annual portfolio budget (Annual / Periodic, about 46 hrs/yr) Each budget season, property-level budgets for revenue, occupancy, operating expense, and capex arrive as Excel templates, get tied to actuals in the property system, and roll up into the board budget book.
- Annual operating plan (Annual / Periodic, about 46 hrs/yr) The operating plan turns the approved budget into targets for occupancy, rent growth, turnover, staffing, and capex timing by region, written into a SharePoint plan document and tracked against monthly KPIs in BI.
- Owner/board reporting (Annual / Periodic, about 46 hrs/yr) Owner and board reporting assembles financial statements, KPI summaries, capex status, and written commentary into a periodic package, formatted in the approved template and distributed by email or SharePoint.