Before
- Requests scattered across five channels
- The first half hour of every breakdown spent on the phone
- A schedule built twice, once in Excel and once in the CMMS
Roles
Maintenance & Reliability
a manufacturing professional who plans and schedules equipment maintenance and works to prevent breakdowns and keep the plant running
Your job, minus the screen work
You prepare the work so technicians spend their time on equipment, not hunting for parts, drawings and permission. You also study why things fail so they fail less. The screen work in between eats the hours you meant for that.
Where your week goes
- Collecting requests from email, chat, radio and the whiteboard, then typing them into the CMMS
- Phoning around for parts and history while a line is down
- Opening a bin to find a critical spare at zero
- Ranking the backlog by memory and by whoever called last
- Building the Friday schedule in Excel and retyping it into the CMMS
- Chasing failure codes so work orders can close
What an agent takes over
New
- Request to work order Reads requests from any channel and opens a work order on the right asset.
- Emergency requisition Drafts the parts request for your approval.
Ready
- Duplicate check Spots when three people reported the same leak.
- Ranked backlog Scores open work by criticality, consequence and readiness.
Scheduled
- Breakdown packet Pulls asset history, parts on hand and the energy control procedure to the technician's device.
- Repeat flag Marks the third repair on the same asset for reliability review.
What stays with you
-
Diagnosis, the repair and the test run
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Lockout and verifying zero energy on the floor
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Criticality rankings and root cause analysis
-
The final schedule, agreed with production
Apps you already juggle
CMMS or EAM, ERP, technician mobile devices, sensor and IoT alerts, Excel, SharePoint or OneDrive, Outlook and Teams.
- CMMS
- EAM
- ERP
- technician mobile devices
- sensor and IoT alerts
- Excel
- SharePoint
- OneDrive
- Outlook
- Teams
A week, before and after
After
- Only unclear requests reach you for review
- The packet lands on the technician's device before they reach the machine
- Scheduling starts from a ranked, ready list
- Freed time goes to job plans, kitting and failure analysis
See every workflow for your role
See all 30 maintenance and asset workflows, including PM generation, meter readings and spare parts.
Maintenance & Reliability workflow catalog 30 manufacturingNo prompts. No babysitting. No Integrations.