Role catalogs

Leasing Agent workflow catalog

a property management professional who shows apartments, screens applicants and guides prospects from first inquiry to a signed lease

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126
workflows in this catalog
1
industryProperty Management 126
4
areas of workLargest: Affordable / Regulated Housing (35)
296k
hrs/yr across these workflowsPlanning estimates from the Process Atlas

Leasing Agent

Area

126 workflows

Leasing Agent · 4 areas · about 296k hrs/yr

Property Management (126 workflows)

Applications, Screening & Leasing (34)

about 144,288 hrs/yr

  1. Rental application intake (Daily, about 4,750 hrs/yr) Application intake receives each online or paper application, links it to the guest card and unit, and logs applicants, co-applicants, guarantors, occupants, pets, and every uploaded document.
  2. Application fee processing (Daily, about 4,750 hrs/yr) Fee processing collects the application fee per adult applicant, confirms payment cleared in the payment portal, records the receipt, and handles refunds where local law or policy requires them.
  3. Identity verification (Daily, about 4,750 hrs/yr) Identity verification compares the applicant's government ID with the name, date of birth, and photo on the application, and checks the SSN or ITIN result returned by the screening service.
  4. Income verification (Daily, about 4,750 hrs/yr) Income verification checks pay stubs, offer letters, bank statements, or benefit letters against stated income and determines whether income meets the property's income-to-rent requirement.
  5. Employment verification (Daily, about 4,750 hrs/yr) Does the applicant work where the application says, in that role, at that pay?
  6. Rental history verification (Daily, about 4,750 hrs/yr) Rental history verification asks prior landlords to confirm tenancy dates, rent, payment record, notice given, and any damage or lease violations, under the applicant's signed release.
  7. Credit screening (Daily, about 4,750 hrs/yr) Credit screening orders a consumer report through the screening service, which returns score, tradelines, collections, and a recommendation measured against the property's written screening criteria.
  8. Criminal screening (Daily, about 4,750 hrs/yr) Criminal screening returns records from the screening service that staff must evaluate under the property's written criteria and any local fair chance ordinance, which may require an individual assessment.
  9. Eviction screening (Daily, about 4,750 hrs/yr) A court records search returns prior eviction filings and judgments tied to the applicant.
  10. Pet screening (Daily, about 4,750 hrs/yr) Pet screening collects each animal's type, breed, weight, vaccination records, and photo, applies the pet policy and fees, and handles assistance animal requests separately because they are not pets and carry no pet fees.
  11. Conditional approval (Daily, about 4,750 hrs/yr) Conditional approval accepts an applicant on conditions such as an added deposit, a guarantor, or prepaid rent where lawful.
  12. Adverse action notice (Daily, about 4,750 hrs/yr) When a consumer report leads to a denial or worse terms, the FCRA requires an adverse action notice naming the screening agency and explaining the applicant's right to a free copy and to dispute.
  13. Guarantor application (Daily, about 4,750 hrs/yr) A guarantor application gathers the guarantor's identity, income, and credit information, screens them against guarantor criteria (often a higher income multiple), and adds a signed guaranty to the lease file.
  14. Affordable eligibility screening (Daily, about 4,750 hrs/yr) For affordable units, eligibility screening compares household size and annual income with the program's income limits and checks student status, asset income, and program rules before full certification begins.
  15. Unit assignment (Daily, about 4,750 hrs/yr) Unit assignment ties an approved applicant to a specific unit, confirming availability, ready date, the rent for the chosen lease term, and any hold or waitlist priority that applies.
  16. Deposit calculation (Daily, about 4,750 hrs/yr) The security deposit, plus any pet or additional deposit, is set from the screening result, the unit, and policy, and must stay within the maximum state or local law allows.
  17. Holding deposit collection (Daily, about 4,750 hrs/yr) A holding deposit secures a unit while the application is processed or the lease is signed, with written refund and forfeiture terms, collected through the payment portal and recorded on the applicant ledger.
  18. Lease offer generation (Daily, about 4,750 hrs/yr) The lease offer sets out the approved unit, move-in date, term, monthly rent, deposits, fees, concessions, and utility responsibilities for the applicant to accept before the lease is drafted.
  19. Lease template selection (Daily, about 4,750 hrs/yr) Template selection picks the correct lease form and required addenda for the unit, program, and jurisdiction (conventional, affordable, student, or corporate) plus the state and city disclosures that apply.
  20. Lease data validation (Daily, about 4,750 hrs/yr) Before signing, lease data is checked against the approved application and offer: names, unit, dates, rent, deposits, fees, concessions, occupants, pets, and parking, catching errors that would bill wrong for a year.
  21. Lease addendum preparation (Daily, about 4,750 hrs/yr) Addendum preparation adds the pet, parking, storage, utility, lead-based paint, mold, bed bug, community rules, and concession addenda the unit and jurisdiction require, filled with the resident's own terms.
  22. Electronic signature routing (Daily, about 4,750 hrs/yr) Signature routing sends the completed lease packet through the e-signature service to every adult resident and guarantor in order, tracks who has signed, and reminds signers before the offer expires.
  23. Security deposit posting (Daily, about 4,750 hrs/yr) Deposit posting records the security deposit as a liability on the resident ledger, deposits funds to the correct account (a separate trust account where state law requires one), and documents receipt.
  24. Renters insurance validation (Daily, about 4,750 hrs/yr) Renters insurance validation checks each resident's policy for minimum liability coverage, effective dates, and the property listed as interested party, or enrolls the unit in the master policy when no proof arrives.
  25. Utility transfer verification (Daily, about 4,750 hrs/yr) Utility transfer verification confirms the incoming resident has put electric or gas service in their own name by move-in, using the confirmation number or a lookup in the utility portal.
  26. Move-in appointment scheduling (Daily, about 4,750 hrs/yr) Key pickup and walkthrough need a booked date and time, coordinated with elevator reservations, loading dock time, and staff coverage, then confirmed with the resident by email and SMS.
  27. Welcome packet generation (Daily, about 4,750 hrs/yr) The welcome packet gives a new resident community rules, portal instructions, emergency contacts, trash and parking details, amenity access, and move-in inspection forms, personalized with unit and lease details.
  28. Lease document storage (Daily, about 4,750 hrs/yr) Lease storage files the executed lease, addenda, application, screening results, and ID copies in the resident's document record and retention folder, named and tagged by the property standard.
  29. Lease audit (Daily, about 4,750 hrs/yr) Lease audit checks new leases against the application, screening decision, approved rent, concessions, and recurring charges, catching billing and compliance errors before they compound over the lease term.
  30. Lease cancellation before move-in (Daily, about 4,750 hrs/yr) When an approved applicant cancels before move-in, the team cancels the lease and scheduled charges, applies the cancellation terms to deposits and fees, and returns the unit to available.
  31. Application completeness review (Daily / Weekly, about 546 hrs/yr) No application goes to screening until it has every required field, signature, ID, income document, fee payment, and screening consent.
  32. Screening result review (Daily / Weekly, about 546 hrs/yr) Screening review brings credit, criminal, eviction, income, and rental history results together into one decision (approve, approve with conditions, or deny) documented against the written criteria.
  33. Lease execution review (Daily / Weekly, about 546 hrs/yr) Execution review confirms every page is signed and initialed by all parties, the countersignature is present, and the executed lease matches what was approved before keys are released.
  34. Move-in charge setup (Per event / project, about 150 hrs/yr) Before keys change hands, the new resident's ledger must carry prorated first-month rent, deposits, fees, and concessions, and show the exact total due at move-in.

Marketing & Lead Management (30)

about 86,805 hrs/yr

  1. Vacancy availability publishing (Daily, about 3,875 hrs/yr) Every day, vacant and on-notice units with ready dates, floor plans, and asking rents must be published so ILS listing sites and the property website show only units that can actually be leased.
  2. Rent/pricing update (Daily, about 3,875 hrs/yr) Pricing updates push the day's approved asking rents by unit and lease term into the property system, website, and listing sites, so the rent quoted in the office matches the rent advertised online.
  3. ILS listing syndication (Daily, about 3,875 hrs/yr) Syndication keeps each internet listing service current: photos, descriptions, amenities, pet policy, fees, and availability, confirming feeds updated and repairing listings that went stale or were rejected.
  4. Website listing update (Daily, about 3,875 hrs/yr) Floor plans, pricing, specials, photos, and the availability widget on the property website must match the property system, and expired promotions must come down the day they end.
  5. Marketing photo/video upload (Daily, about 3,875 hrs/yr) Media upload takes new unit, amenity, and virtual tour photos and video from the photographer or site team, renames and tags each file, and publishes it to the website and listing sites.
  6. Lead source attribution (Daily, about 3,875 hrs/yr) Source attribution records where each lead came from (a specific listing site, the website, a paid campaign, a referral, a drive-by) so marketing spend is judged by leases produced, not lead counts.
  7. Lead response (Daily, about 3,875 hrs/yr) Lead response answers each new inquiry by email, SMS, or phone within the property's response standard, confirming availability, quoting current pricing, and inviting the prospect to tour.
  8. Lead nurturing (Daily, about 3,875 hrs/yr) Nurturing follows up with prospects who have not toured or applied through a schedule of emails, texts, and calls, sharing new availability and specials until the prospect leases, declines, or goes quiet.
  9. Showing scheduling (Daily, about 3,875 hrs/yr) Showing scheduling books in-person or virtual tours against staff calendars and unit readiness, sends confirmations and reminders, and records the appointment on the guest card.
  10. Self-guided tour authorization (Daily, about 3,875 hrs/yr) Before a prospect tours alone, identity must be verified and a time-limited access code or smart lock credential issued for specific units, with the visit logged so staff can follow up.
  11. Tour completion follow-up (Daily, about 3,875 hrs/yr) After each tour the leasing agent records the outcome and sends a follow-up listing the units viewed, pricing, application link, and any current special, then sets the next contact date.
  12. Prospect communication (Daily, about 3,875 hrs/yr) Prospect communication covers the daily emails, texts, and calls answering questions about amenities, parking, pets, utilities, and move-in costs, each logged against the guest card.
  13. Availability recommendation (Daily, about 3,875 hrs/yr) Availability matching pairs a prospect's move date, budget, bedroom count, and preferences with units that are vacant, on notice, or finishing turns, and presents the best options with pricing.
  14. Unit hold (Daily, about 3,875 hrs/yr) Once a prospect applies or pays a holding deposit, the unit comes off the market.
  15. Waitlist management (Daily, about 3,875 hrs/yr) Waitlist management keeps a dated list of prospects waiting for a floor plan, building, or price point, notifies them in order when a matching unit opens, and removes those who lease elsewhere.
  16. Lead-to-application conversion (Daily, about 3,875 hrs/yr) Conversion tracking follows toured prospects into applications: sending application links, spotting applicants who started but never finished, and measuring conversion by agent, source, and floor plan.
  17. Concession approval (Daily, about 3,875 hrs/yr) Concession approval weighs a leasing agent's request to discount beyond the published special for a prospect or renewing resident, considering days vacant, lease term, and the property's concession budget.
  18. Competitive market survey (Daily, about 3,875 hrs/yr) The competitive survey records competitors' asking rents, specials, fees, occupancy, and amenities for comparable floor plans, gathered from their websites, listing sites, and phone shops, usually each week.
  19. Market rent survey (Daily, about 3,875 hrs/yr) The market rent survey sets or confirms market rent for each floor plan and unit amenity, weighing survey results against the property's own recent lease trade-outs and current pricing.
  20. Prospect lost-reason capture (Daily, about 3,875 hrs/yr) Lost-reason capture records why prospects did not lease (price, availability, location, timing, leased elsewhere, failed screening) so marketing and pricing decisions reflect real objections.
  21. Lead duplicate cleanup (Daily, about 3,875 hrs/yr) Duplicate cleanup merges guest cards created more than once for the same prospect through different listing sites, calls, and emails, keeping the full contact history and the correct source.
  22. Lead intake (Daily, about 2,250 hrs/yr) Lead intake captures every inquiry from listing sites, website forms, email, phone, SMS, and walk-ins into the CRM with name, contact details, desired move date, and unit preferences.
  23. Campaign performance review (Daily / Weekly, about 546 hrs/yr) Which campaigns actually produce leases?
  24. Call tracking review (Daily / Weekly, about 546 hrs/yr) Call tracking review goes through recorded calls or transcripts from tracking numbers, checking that calls were answered, guest cards were created, and leasing staff followed the call standard.
  25. Lead response SLA review (Daily / Weekly, about 546 hrs/yr) SLA review measures the time from lead arrival to first response by property, agent, and channel, and finds leads that waited past the standard or never received a reply at all.
  26. Pricing recommendation review (Daily / Weekly, about 546 hrs/yr) Pricing review examines recommended rents by unit and lease term against occupancy, exposure, and market surveys, and a revenue manager accepts or overrides each recommendation before it goes live.
  27. Reputation/review monitoring (Daily / Weekly, about 546 hrs/yr) New resident and prospect reviews appear on review sites without warning.
  28. Guest card creation (Per event / project, about 150 hrs/yr) A guest card opens when a prospect calls, emails, or walks in, recording contact details, household size, pets, budget, move date, preferred floor plan, and which leasing agent owns the follow-up.
  29. Marketing campaign setup (Per event / project, about 150 hrs/yr) Campaign setup launches a paid or organic promotion with audience, budget, dates, creative, landing page, tracking number, and the advertised special, approved by the property and marketing leads.
  30. Concession setup (Per event / project, about 150 hrs/yr) Weeks free, a reduced deposit, waived fees: each leasing special needs eligible units, lease terms, start and end dates, and a defined ledger treatment before anyone can offer it.

Affordable / Regulated Housing (35)

about 37,214 hrs/yr

  1. Applicant eligibility precheck (Daily / Monthly, about 1,300 hrs/yr) The eligibility precheck screens affordable applicants for household size, estimated income against the program limit, student status, and waiting list preferences before full processing.
  2. Income documentation collection (Daily / Monthly, about 1,300 hrs/yr) Income documentation gathers pay stubs, benefit letters, child support records, and self-employment statements for every household member, as program rules require.
  3. Asset verification (Daily / Monthly, about 1,300 hrs/yr) Bank accounts, retirement funds, real estate, and other assets are documented for each household member, and asset income is calculated under program rules.
  4. Third-party verification (Daily / Monthly, about 1,300 hrs/yr) Third-party verification confirms income and assets directly with employers, banks, and agencies using signed release forms, following the program's verification hierarchy.
  5. Initial certification (Daily / Monthly, about 1,300 hrs/yr) Initial certification determines a household's eligibility and rent at move-in from signed questionnaires, verified income and assets, and the program's certification form.
  6. Interim recertification (Daily / Monthly, about 1,300 hrs/yr) Interim recertification recalculates rent when a household reports an income or composition change between annual recertifications, following program rules on which changes must be processed.
  7. Rent calculation (Daily / Monthly, about 1,300 hrs/yr) Affordable rent calculation sets the tenant's share.
  8. Utility allowance update (Daily / Monthly, about 1,300 hrs/yr) Utility allowance updates apply new allowance schedules from the housing authority or an approved utility study to affected units, changing tenant rent and subsidy.
  9. HUD 50059 processing (Daily / Monthly, about 1,300 hrs/yr) Form HUD-50059 records each certification at HUD multifamily properties: household, income, allowances, and rent, signed by household and owner and transmitted through TRACS.
  10. TRACS submission (Daily / Monthly, about 1,300 hrs/yr) TRACS submission sends certification and voucher data from site software to HUD's Tenant Rental Assistance Certification System, through a contract administrator where one oversees the property.
  11. TRACS error correction (Daily / Monthly, about 1,300 hrs/yr) TRACS error correction resolves rejected transmissions, fatal errors, and discrepancy messages so certifications are accepted and subsidy is paid on time.
  12. HAP billing (Daily / Monthly, about 1,300 hrs/yr) HAP billing prepares the monthly housing assistance payment voucher on form HUD-52670, with regular assistance and adjustments, for the contract administrator.
  13. Tenant repayment agreement (Daily / Monthly, about 1,300 hrs/yr) A repayment agreement recovers assistance overpaid because a household failed to report income, with payment terms under HUD guidance and the tenant's signature.
  14. LIHTC income/rent limit update (Daily / Monthly, about 1,300 hrs/yr) Limit updates load HUD's newly published Multifamily Tax Subsidy Project income limits and the resulting maximum rents by bedroom size for each property's county.
  15. LIHTC certification (Daily / Monthly, about 1,300 hrs/yr) At move-in, and whenever required afterward, the tenant income certification documents income, assets, and student status for tax credit compliance.
  16. File compliance audit (Daily / Monthly, about 1,300 hrs/yr) A file audit examines tenant files for required signatures, verifications, calculations, and forms, so gaps are found before an agency review finds them.
  17. EIV discrepancy resolution (Daily / Monthly, about 1,300 hrs/yr) Discrepancy resolution follows up when EIV income differs from what a household reported, verifying the difference and correcting rent or starting a repayment agreement.
  18. Reasonable accommodation compliance (Daily / Monthly, about 1,300 hrs/yr) Accommodation compliance documents each request, decision, interactive dialogue, and timeline, so the property can show it met Fair Housing Act and Section 504 obligations.
  19. Waiting list update (Daily / Monthly, about 1,300 hrs/yr) Waiting list updates add applicants in date and time order with preferences, keep contact details current, and select applicants by program rules as units open.
  20. Waiting list purge (Daily / Monthly, about 1,300 hrs/yr) A waiting list purge contacts applicants to confirm continued interest and removes those who do not respond, under the tenant selection plan's rules.
  21. Affirmative fair housing reporting (Daily / Monthly, about 1,300 hrs/yr) Affirmative fair housing reporting documents outreach to groups least likely to apply, as the property's Affirmative Fair Housing Marketing Plan requires, and updates the plan on schedule.
  22. Fair housing documentation (Daily / Monthly, about 1,300 hrs/yr) Fair housing documentation keeps records of tenant selection, denials, accommodations, and complaints, showing that written policies were applied consistently to every applicant and resident.
  23. REAC/NSPIRE inspection preparation (Daily / Monthly, about 1,300 hrs/yr) NSPIRE preparation walks units, buildings, and site against HUD's inspection standards before the scheduled inspection, fixing deficiencies ahead of time.
  24. Inspection deficiency correction (Daily / Monthly, about 1,300 hrs/yr) Items cited in an NSPIRE or agency inspection must be fixed within the required timeframe, with completion documented for the inspection report.
  25. Compliance calendar management (Daily / Monthly, about 1,300 hrs/yr) The compliance calendar tracks recertification deadlines, inspection dates, agency reports, and filing due dates across every affordable property and each funding program it carries.
  26. State agency reporting (Daily / Monthly, about 1,300 hrs/yr) State agency reporting submits tenant data, compliance reports, and annual certifications to the state housing finance agency through its online portal.
  27. Household composition review (Daily / Weekly, about 546 hrs/yr) Household composition review confirms who lives in the unit, relationships, ages, student status, and any live-in aide, which drive income limits, allowances, and unit size.
  28. HAP reconciliation (Daily / Weekly, about 546 hrs/yr) The voucher amount requested, the payment received, and each tenant's assistance must agree.
  29. LIHTC eligibility review (Daily / Weekly, about 546 hrs/yr) LIHTC eligibility review checks that household income is at or below the unit's set-aside limit, the student rules are satisfied, and the file supports tax credit qualification.
  30. HOME compliance review (Daily / Weekly, about 546 hrs/yr) HOME compliance review checks units funded through the HOME program for income eligibility, rent limits, property standards, and affordability period requirements.
  31. Section 8 compliance review (Daily / Weekly, about 546 hrs/yr) Section 8 compliance review audits resident files for timely recertifications, correct rent, required EIV use, and the forms the HUD handbook requires.
  32. EIV report review (Daily / Weekly, about 546 hrs/yr) EIV review runs HUD's Enterprise Income Verification reports (income discrepancy, deceased tenants, multiple subsidy, new hires, existing tenant search) and documents the action taken.
  33. Annual recertification (Annual / Periodic, about 46 hrs/yr) Annual recertification re-verifies income and household composition each year.
  34. Annual owner certification (Annual / Periodic, about 46 hrs/yr) The annual owner certification attests to the state agency that the property met its LIHTC requirements for the year, with supporting tenant and unit data.
  35. Affordable audit support (Annual / Periodic, about 46 hrs/yr) Management and occupancy reviews and state agency file audits bring requests for files, reports, and written responses, each tracked through closeout.

Turns, Make-Ready & Inspections (27)

about 28,062 hrs/yr

  1. Make-ready work order bundle (Daily, about 2,250 hrs/yr) The make-ready bundle groups every turn task for a unit into linked work orders in sequence, so paint, flooring, cleaning, and repairs follow one another without idle days.
  2. Pre-move-out inspection (Daily / Weekly, about 1,118 hrs/yr) A pre-move-out inspection visits the unit before the resident leaves to scope repairs, spot damage, and order long-lead items like flooring or appliances early.
  3. Move-out inspection (Daily / Weekly, about 1,118 hrs/yr) The turn-side move-out inspection records the vacated unit in detail to build the repair scope, measuring rooms and noting every item that needs paint, flooring, cleaning, or repair.
  4. Damage charge identification (Daily / Weekly, about 1,118 hrs/yr) Damage identification separates resident-caused damage from normal wear and tear on the turn scope, so chargeable items feed the deposit disposition.
  5. Turn budget estimate (Daily / Weekly, about 1,118 hrs/yr) The turn budget estimate totals the cost of each unit's scope and compares it with the property's turn budget standard for that unit type.
  6. Vendor bid request (Daily / Weekly, about 1,118 hrs/yr) When turn work falls outside contracted unit rates, scopes go to approved painters, flooring installers, and cleaners for pricing before any award.
  7. Turn vendor assignment (Daily / Weekly, about 1,118 hrs/yr) Vendor assignment picks the contractor for each turn task by price, availability, and quality history, and schedules them in the right order.
  8. Painting task (Daily / Weekly, about 1,118 hrs/yr) Painting covers walls, trim, and ceilings to the property's standard, full repaint or touch-up, done by in-house painters or a paint vendor at contract rates.
  9. Flooring task (Daily / Weekly, about 1,118 hrs/yr) Carpet cleaning or replacement and vinyl plank or tile repair need measurements, material orders, and installation scheduled around the other turn tasks.
  10. Cleaning task (Daily / Weekly, about 1,118 hrs/yr) Cleaning makes the unit move-in ready (appliances, cabinets, bathrooms, windows, floors) and usually follows once painting and flooring are finished.
  11. Maintenance repair task (Daily / Weekly, about 1,118 hrs/yr) Turn repairs fix plumbing, electrical, doors, blinds, fixtures, and drywall items found on the scope, handled by in-house technicians or outside vendors.
  12. Appliance repair/replacement (Daily / Weekly, about 1,118 hrs/yr) Appliance work repairs or replaces refrigerators, ranges, dishwashers, and microwaves found faulty during the turn, checking warranty and the repair-or-replace policy.
  13. Lock change (Daily / Weekly, about 1,118 hrs/yr) A lock change rekeys or replaces unit locks between residents, updates the key log, and deactivates smart lock codes and fobs belonging to the prior resident.
  14. Safety device check (Daily / Weekly, about 1,118 hrs/yr) The safety check tests smoke and carbon monoxide detectors, GFCI outlets, fire extinguishers, and window locks before a new resident moves in, as local codes require.
  15. Utility activation for vacant unit (Daily / Weekly, about 1,118 hrs/yr) Vacant utility activation keeps electric and gas on in the owner's name between residents so turn work and showings can go ahead.
  16. Turn status tracking (Daily / Weekly, about 1,118 hrs/yr) Turn tracking shows each vacant unit's progress through make-ready steps, days vacant, and current blockers on the property's shared make-ready board.
  17. Turn quality control inspection (Daily / Weekly, about 1,118 hrs/yr) The quality control inspection checks a finished turn against the scope and the property's ready standard before the unit can be marked ready.
  18. Make-ready completion (Daily / Weekly, about 1,118 hrs/yr) Make-ready completion confirms every turn task is closed, quality control passed, and invoices received, then moves the unit to vacant-ready status.
  19. Unit availability release (Daily / Weekly, about 1,118 hrs/yr) Availability release puts a ready unit on the market with correct rent, amenities, and ready date on the website and ILS listings.
  20. Vacant unit weekly inspection (Daily / Weekly, about 1,118 hrs/yr) Every week, vacant units get checked for leaks, pests, break-ins, thermostat settings, and dust, so ready units stay ready for showings.
  21. Model unit inspection (Daily / Weekly, about 1,118 hrs/yr) Model unit inspection keeps the show unit clean, lit, furnished, and staged with current marketing materials, checked before tours begin each day.
  22. Move-in readiness inspection (Daily / Weekly, about 1,118 hrs/yr) The move-in readiness inspection checks the unit the day before move-in (clean, working, keys ready, utilities on) so the resident's first day starts right.
  23. Notice-to-vacate turn forecast (Daily / Weekly, about 546 hrs/yr) The turn forecast lists upcoming move-outs from notices to vacate and lease expirations, estimating turn workload, vendor needs, and ready dates week by week.
  24. Ready-date forecast (Daily / Weekly, about 546 hrs/yr) Ready-date forecasting predicts when each unit will be rent-ready from remaining tasks, vendor schedules, and parts, so leasing can pre-lease against a real date.
  25. Turn cost review (Daily / Weekly, about 546 hrs/yr) Turn cost review compares actual make-ready costs by unit with the estimate and budget, finding overruns, vendor pricing drift, and damage chargebacks never billed.
  26. Turn cycle-time KPI review (Daily / Weekly, about 546 hrs/yr) Cycle-time review measures days from move-out to ready and from ready to leased at each property, pinpointing where turns stall.
  27. Turn scope creation (Per event / project, about 150 hrs/yr) The turn scope lists every task needed to make a unit rent-ready (paint, flooring, cleaning, repairs, appliance work, upgrades) with quantities and estimated costs.

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