Accounts payable · Restaurants & hospitality

AI AP (Accounts Payable) for Restaurants & Hospitality

Done like a human, on a human's computer, by an Agent.

Works using screen+ mouse+ keyboard

No new software.No integrations.

checked against the order guide ↗

Photo · Invoice 8830417
  • Location03 Westgate
  • Delivered11/11 · signed by kitchen
  • Driver note1 cs ribeye refused
  • Total$1,608.00
Restaurant365 · AP invoiceHarbor Coast Foodservice
  • Chicken breast · 03 Westgate · 5110 Food: meat468.00
  • Ribeye · 03 Westgate · 5110 Food: meat312.00
  • Fryer oil 35 lb · 03 Westgate · 5140 Food: grocery332.00
  • To-go containers · 03 Westgate · 5310 Paper & packaging184.00
Total$1,296.00
✉Sent to Credits, Harbor Coast Foodservice8830417 signed copy.jpg

Our statement shows 8830417 open for $1,608.00. When will it be paid?

It's in the 11/20 pay run for $1,296.00. One case of ribeye, $312.00, was refused at delivery. Credit request sent 11/11 with the signed invoice.

  1. 01Invoice in
  2. 02Read photo
  3. 03Check prices
  4. 04Code location
  5. 05Pay run
The biggest win

Every delivery invoice coded the day it's signed

Invoices signed at the back door sit in a folder until the statement arrives. Your agent reads the photo and codes it the same day.

Todaythe usual way
  • Invoice sits in the office folder
  • Read and coded In 8 days
  • Deal lost. The short was written on the invoice, nobody asked for the credit, and it was paid in full.
VS
With your agent✦ Instant
  • Picked up the moment it lands
  • Read, price-checked, coded, routed same day
  • Food cost right this week. Credit requested.

Restaurant payables are messy is messy

  • Price creep. Up a little every week
  • Unclaimed credits. Shorts and mis-picks, paid
  • Lost invoices. Signed, never entered
  • Late food cost. Known after the period

An agent that handles the messy parts your way.

  • 01Back-door invoicesRead from a phone photo
  • 02Item-level pricesChecked against the order guide
  • 03CreditsShorts and mis-picks chased
  • 04Location codingFood, beverage, paper, supplies
  • 05StatementsReconciled before you pay
Today

Every invoice, by hand. Agents should!

  1. ManualAgent Collect invoices
  2. ManualAgent Photo or scan
  3. ManualAgent Key every line
  4. ManualAgent Check prices
  5. ManualAgent Read driver notes
  6. ManualAgent Code GL
  7. ManualAgent Call for credit
  8. ManualAgent GM signs off
  9. ManualAgent Match statement
  10. ManualAgent Build pay run

How many hours can you get back?

Where invoices come from

Every inbox, portal and folder. One queue.

Invoices don't arrive in one place. Your agent checks each source the way your clerk does, with the logins you give it.

  • Back-door invoice photos

    Reads the signed copy a manager photographs at delivery.

  • Distributor portals

    Logs in and downloads invoices, credits and statements.

  • AP inbox

    Saves emailed invoices and logs the location they name.

  • Texts from managers

    Takes photos and notes sent to the AP number.

  • Paper from the office folder

    Reads the weekly stack each location scans in.

  • Recurring services

    Expects linen, pest and hood-cleaning bills each cycle.

One queue. Every invoice read, checked for duplicates and tracked to payment.

The whole job

Hand the whole invoice to an agent

1 agent
  1. Reads the invoice photo
  2. Checks item prices
  3. Finds shorts & mis-picks
  4. Codes location & GL
  5. GM approves
  6. Requests the credit
  7. Reconciles the statement
  8. You release payment

Agent does itYou decide

How it works

Five steps. One invoice.

One job, start to finish: Harbor Coast Foodservice, invoice 8830417, Juniper Grill Westgate.

  1. 01

    It reads the delivery invoice

    A phone photo, with the driver's handwritten notes.

    Photo · Invoice 8830417
    • Location03 Westgate
    • Delivered11/11 · signed by kitchen
    • Driver note1 cs ribeye refused
    • Total$1,608.00

    Invoice 8830417 · Harbor Coast Foodservice

  2. 02

    It checks every price

    Each item against your order guide or contract price.

    Distributor portal · Order guide
    ItemFromPrice
    Chicken breast, 6 csOrder guide $78.00 / cs$468.00
    Ribeye, 2 csBilled 2, kept 1Order guide $312.00 / cs · 1 refused$624.00
    Fryer oil 35 lb, 8Order guide $41.50$332.00
    To-go containers, 4 csOrder guide $46.00 / cs$184.00
  3. 03

    It codes it

    Location, then food, beverage, paper or supplies.

    Restaurant365 · AP invoice
    No. AP-03-11982Harbor Coast FoodserviceDraft
    DescriptionQtyUnitAmount
    Chicken breast · 03 Westgate · 5110 Food: meat6cs468.00
    Ribeye · 03 Westgate · 5110 Food: meat1cs312.00
    Fryer oil 35 lb · 03 Westgate · 5140 Food: grocery8ea332.00
    To-go containers · 03 Westgate · 5310 Paper & packaging4cs184.00
    Credit requested: 1 cs ribeye, $312.00 · GM: R. Alvarez$1,296.00
  4. 04

    It asks for the credit

    The item, the note at the door, the signed copy.

    Outlook · New message

    ToCredits, Harbor Coast Foodservice

    SubjectCredit request · Invoice 8830417 · 1 cs ribeye refused

    On invoice 8830417, one of two cases of ribeye was damaged and refused at delivery on 11/11. The driver noted it on the signed copy, attached. Please issue a credit for $312.00.

    8830417 signed copy.jpg

    Send
  5. 05

    It answers the distributor

    What is paid, when, and which credit is open.

    Email · Harbor Coast Foodservice

    Our statement shows 8830417 open for $1,608.00. When will it be paid?

    It's in the 11/20 pay run for $1,296.00. One case of ribeye, $312.00, was refused at delivery. Credit request sent 11/11 with the signed invoice.

    Answered from: Pay run 11/20

The full process

Restaurants & hospitality: every step

What the agent does, where you decide, and the rules it checks.

you decide every green box

  1. Delivery invoice signed
  2. Collect photos & portal invoices
  3. Read lines and driver notes
  4. Duplicate?
    Yes → hold, flag AP
  5. Find location and vendor
  6. Prices match order guide?
    No → flag item, request credit
  7. Shorts or mis-picks noted?
    Yes → request credit
  8. Code location and GL
  9. GM approves
  10. Over the GM's limit?
    Yes → area director approves
  11. Enter invoice in accounting
  12. Statement agrees?
    No → list what is missing
  13. Vendor bank unchanged?
    No → call-back check
  14. Prepare pay run, net of credits
  15. You release payment
  16. Send remittance
  17. Paid & filed by location

Agent does it You decide Rule check

Coding and matching

Coded to your chart. Matched to what you ordered.

Three-way match when there is a PO and a receipt. Your coding rules and an approval when there is not.

Every line is coded to

Location
03 Westgate
GL category
5110 Food: meat
Item
Ribeye, case
Period
Period 11, week 2
Vendor
Harbor Coast Foodservice

The ship-to picks the location. Each item is mapped once to a GL category: food, beverage, paper, cleaning, smallwares. New items go to a person to map, then the agent remembers.

  • Order guide price

    A broadline or produce delivery

    • Each item price vs order guide
    • Price vs last invoice at that location
    • Fuel and delivery fees vs agreement
  • Delivery check

    The invoice was signed at the door

    • Driver notes and crossed-out lines
    • Refused or short items credited
    • Signed copy on file
    • Quantity vs the order placed
  • Statement reconciliation

    The distributor's statement arrives

    • Every statement line is entered
    • Credits requested have posted
    • No invoice paid twice
Approval routing

Routed to the right approver

By amount, department, job or property. The table is yours. Change a row and the next invoice follows it.

  1. Order guide vendor, prices matchNo approval. Entered and scheduled.
  2. Under $2,000, or any price or delivery flagGeneral manager
  3. $2,000 to $7,500, or repairsArea director
  4. Over $7,500, or equipmentController

Checked before anything is paid

  • Signed delivery copyNo signed copy or portal copy, not entered.
  • Open creditRequested credits are taken off before the pay run is prepared.
  • Statement matchA statement is not paid until it reconciles.
  • Bank change call-backNew bank details wait until your team calls a known number.
Your process

Built around how you work

Not a template. Your steps, your rules, your approvals.

  1. 01

    Explain it once

    Talk or type, like training a new hire. Hand over your SOP, price book and a few past quotes.

    When a request comes in, first check: duplicate? If not, hold, flag AP.

    Quoting SOP.pdf Price book 2026.xlsx 3 past quotes
    Describe your process…
  2. 02

    Watch it work

    It works a real job on your screen. You correct it the way you'd correct a person.

    Use the 2026 price book, not last year's.

    Got it. Switched to 2026 and re-priced 4 lines.

    Read requestDrawingPricing
  3. 03

    Save your process

    A written procedure and a flowchart. Every run follows the version you approved.

    1. Collect photos & portal invoices
    2. Read lines and driver notes
    3. Duplicate?
    4. Find location and vendor
    5. Prices match order guide?
    6. Shorts or mis-picks noted?
    v1 · approved
Fully yours

Change anything. Any time.

Any step, any rule, any approval. Say what changed. Approve the new version.

Restaurants & hospitality processv3 → v4
  1. Find location and vendor
  2. Check this customer's historyAdded
  3. Price above order guide?Changed
  4. Enter invoice in accounting
  5. You release paymentRepeat customers: skip
  6. Prices match order guide?

Add a step after “Find location and vendor”: check this customer's history and flag anything unusual.

Step added

New rule: Price above order guide → flag the item.

Rule changed

Repeat customers under the limit don't need my approval anymore.

Approval changed

Saved as version 4. You approved it. The next run follows it. The last runs keep the version they ran on.

Your controls

Your rules. Exactly.

Written once in plain English. Followed every time.

  • Price above order guide? Flag the item
  • Driver noted a short? Request the credit
  • Not on the statement? Ask for a copy

Never, on any run

  • Release a payment
  • Change vendor bank details
  • Pay a statement unreconciled
  • Write off a credit

Approvals, where you want them

It stops and asks you.

What it built, what it checked, what looks off and what it suggests. Approve, edit, reject, or take the wheel.

from your desk or your phone ↘

Restaurants & hospitality agentRun #1042Paused at step 07 · Delivery checkWaiting for you
Approval you asked for Medium risk AP · step 07 · Delivery check Waiting 0:42 1 of 2 in your queue

Harbor Coast billed 2 cases of ribeye. Westgate kept 1.

You asked to see every invoice with a driver note or a refused item before it is entered.

Agent suggests: Enter what was kept and request a $312 creditOne item needs a look. Everything else checked out.

INVOICE 8830417 · 03 WESTGATE

Chicken breast6 cs · $78.00 · guide price

Ribeye2 billed · 1 refused

Fryer oil8 · $41.50 · guide price

To-go containers4 cs · $46.00 · guide price

Coding03 Westgate · 5110 / 5140 / 5310

Pay now$1,296.00

Review notes

  • All prices match the order guide
  • 1 cs ribeye refused, still billed $312
  • Signed copy on file
Talk Take control Reject Edit Approve and request credit ↵
The difference

Your team, before and after

Your team today and with the agent
TodayWith your agent
Invoice to entered 8 days Same day
Price checks When someone notices Every item, every invoice
Credits Often never requested Requested that day
Food cost After period end Current each week
Watch it work

One invoice, start to finish

if you wish to see it in action!

Restaurants: a delivery invoice with a refused case
Your numbers

How many hours can you get back?

Your volume, your times, your labor cost. Estimates, not results.

183staff hours per month returned to guests and food cost
$5,500labor capacity per month
$66,000labor capacity per year

Invoices × (minutes today − minutes with the agent) ÷ 60 × hourly cost

These are example assumptions, not results. Example for a 12-unit group: minutes cover reading, price-checking, coding and credit requests. Use your own numbers.

FAQ

Questions owners ask us

Do we have to buy new software or connect anything?

No. The agent works in the software you already use, with the same screens, keyboard and mouse your team uses, under logins you give it. Nothing to replace and nothing to integrate.

How is the agent built?

You explain the job the way you'd train a new hire: talk or type, and hand over your SOP and a few real examples. Then it does a real one live while you watch and correct it. Your process is saved as a flowchart and a written procedure, and every run follows the version you approved.

Will it pay distributors on its own?

No. It enters invoices and prepares the pay run. A person releases every payment, and bank-detail changes always go through your call-back check.

Can it read a crumpled invoice photographed in the kitchen?

Usually, yes, including handwritten driver notes. When a line is not readable it does not guess. It pulls the clean copy from the distributor portal, or asks the location for a new photo.

How does it catch price creep?

It compares every item price to your order guide or contract price, and to what that location paid last time. Anything above your threshold is listed for the GM or purchasing lead with both prices.

Can we change the process later?

Any time. Add a step, change a rule, move an approval or drop one. Tell the agent what changed, review the new flowchart and save it as a new version.

Invoices coded · Credits collected

Which location should we start with?

Bring last week's invoices from one location.

no new system. no integrations. ↗