The source
What comes in
- PO commitment history and receipts
- Quality and nonconformance records
- Agreed scoring definitions and exclusions
Supplier performance agent A supplier score.
A supplier score.
With the evidence underneath.
LaunchAI gathers commitments, receipts and quality records, then builds scorecards using the definitions your team agrees on.
The job in one minute
What the agent takes off your desk.
Supplier performance management evaluates delivery, quality and commercial performance using agreed definitions. LaunchAI can gather the records and prepare scorecards in your existing reporting tools. The buyer should be able to trace a score to the order, commitment, receipt and any approved exception behind it.
The finish
What comes out
A supplier review pack with reproducible measures and disputed records separated.
Your rules
Who owns the decision
The buyer and the responsible team keep commercial, qualification and financial authority. The agent does the permitted work and brings exceptions to their owner.
At the buyer’s desk
The work is spread across several windows.
One report uses the requested date. Another uses the latest supplier promise. A third counts the day the warehouse posted the receipt. Your supplier review needs a consistent rule and the actual record behind each exception.
An on-time score is misleading if one supplier is measured against the requested date and another against the latest revised promise. A late receipt can also reflect a warehouse posting delay. Consistent definitions and evidence matter more than producing an attractive chart quickly.
How the agent does it
Same screens. Your rules. A checked result.
LaunchAI follows the purchasing task through your existing applications. Each step has a source to read, a rule to apply or an outcome to check.
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Define the measures
Choose the date basis, quantity tolerance and review period. Record the treatment of partial deliveries.
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Gather the records
Match purchase order lines to receipts and quality events without double-counting split shipments.
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Build the scorecard
Calculate measures using the agreed denominator and preserve the supporting records.
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Review the exceptions
Present disputed events and corrective actions to the supplier owner before using the score to change sourcing decisions.
The detail that changes the job
What gets caught before the next step.
A supplier ships on its promised date, but the warehouse posts the receipt two days after physical arrival.
Move the divider to see how the starting information becomes a checked outcome. The complete fields are in the table below.
| Field | Starting information | Checked outcome |
|---|---|---|
| Delivery evidence | Receipt posting timestamp | Physical arrival evidence checked |
| Date basis | Undefined on-time rule | Requested or promised basis stated |
| Review | Automatic poor rating | Disputed event reviewed separately |
Worked example, not a customer result. Values and documents illustrate what to test.
Exact rules. Context. A person where needed.
The exception has somewhere to go.
The agent needs to recognize the point where the next action depends on missing information or another person’s authority.
- The supplier changed its promise after the original due date.
- A receiving or quality record cannot be matched to a PO line.
Define the allowed fields and actions in your software. A draft, an external commitment and an approved payment are different steps.
Show the working
Measure the work that actually gets done.
Agree on the baseline and the finish before the pilot. Count review and exception work as well as completed transactions.
Measure 01
On-time delivery using a fixed definition
Measure 02
Accepted quantity divided by received quantity
Measure 03
Corrective actions past their agreed due date
The practical questions
What buyers ask.
What belongs on a supplier scorecard?
Use a small set tied to the purchase relationship: delivery reliability, quantity completeness, quality and response performance, with clear definitions.
Can the agent remove a supplier based on its score?
Supplier qualification and sourcing decisions should use the responsible team’s review, rather than an unexplained aggregate score.
Your applications. Your purchasing rules.
See the work happen on your screens.
We’ll scope the input, the saved output and the exception that needs your team.