Before
- Re-key tickets.
- Remove access system by system.
- Discover shadow macros.
- Rebuild report mappings.
Roles
IT
a technology professional who manages a company’s computers, networks, software and security, and supports the people who use them
Your job, minus the screen work
You decide what runs on company machines, who has access and what leaves the network. On top of that, you work a steady stream of master-data and access tickets.
Where your week goes
- Working employee, GL and tax code tickets by hand
- Chasing HR for termination dates, then removing access system by system
- Finding finance macros running under personal accounts
- Fixing report mappings after a new account appears
- Checking rate bulletins when someone remembers
What an agent takes over
What stays with you
-
Which machines run agents, and when
-
Vendor and model-provider risk review
-
Who holds which permission
-
Approving any new app, folder or credential a workflow wants
Apps you already juggle
ERP, identity and access management, ticketing, BI, integration platform, banking portals, Outlook, Excel.
- ERP
- identity and access management
- ticketing
- BI
- integration platform
- banking portals
- Outlook
- Excel
A week, before and after
After
- Approve from a queue.
- Terminations trigger their own tickets.
- Automation runs only on enrolled machines with a record of every action.
- See how it works on the Product page.
See every workflow for your role
See every access, master-data and release workflow an agent can run for IT.
IT workflow catalog 35 manufacturing · 25 construction · 61 property managementNo prompts. No babysitting. No Integrations.