Quoting Agent · Freight brokers

Quoting Agent

Read the lane, check the market, price, reply, and book just like your best rep.

Works using screen+ mouse+ keyboard

No new system.No integrations.

quoted while they're still deciding ↗

Lane checkDemonstration data
  • Miles1,186
  • Equipment53' reefer, 34°F
  • Transit2 days, solo
  • Weight42,000 lb
TMS · QuoteNorthfield Foods
  • Linehaul incl. fuel, 1,186 mi3,700.00
  • Saturday delivery150.00
  • Temperature recorder download0.00
Total$3,850.00 all-in
✉Sent to Shipping, Northfield Foods

Can you do it for $3,600?

Let me check with Sam, who handles your account. I'll come back within 15 minutes.

  1. 01Rate request
  2. 02Lane check
  3. 03Market rate
  4. 04Quote
  5. 05Tender
The biggest win

Instant quotes. Win more deals.

The first good quote usually wins the job. Your agent sends it while the customer is still deciding.

Todaythe usual way
  • Request sits in the inbox
  • Quote goes out Hours
  • Deal lost. The load went to the first fair rate.
VS
With your agent✦ Instant
  • Picked up the moment it lands
  • Drawn, priced, approved, sent minutes
  • First in the inbox. Deal won.

Quoting for freight brokers & 3pls is messy

  • Minutes matter. First fair rate gets the load
  • Inbox flood. Hundreds of spot requests a day
  • Guessed rates. Too low loses money, too high loses the load
  • Missed details. Hazmat, team, appointment

An agent that handles the messy parts your way.

  • 01SpeedMinutes, not hours
  • 02Every inbox formatEmails, sheets, portals
  • 03Market and historyBoth, every quote
  • 04Margin rulesBy customer, lane, equipment
  • 05Quote to bookedLogged, then entered
Today

Every quote, by hand. Agents should!

  1. ManualAgent Read request
  2. ManualAgent Look up lane
  3. ManualAgent Market rate
  4. ManualAgent Lane history
  5. ManualAgent Accessorials
  6. ManualAgent Margin
  7. ManualAgent Reply with rate
  8. ManualAgent Log the quote
  9. ManualAgent Book in TMS
  10. ManualAgent Post the load

How many hours can you get back?

The whole job

Hand the whole quote to an agent

1 agent
  1. Reads the request
  2. Checks the market
  3. Checks lane history
  4. Prices with margin
  5. Rep approves (as set)
  6. Replies with rate
  7. Books when tendered
  8. Posts for carriers

Agent does itYou decide

How it works

Five steps. One quote.

One job, start to finish: Northfield Foods, reefer, Fresno CA → Denver CO.

  1. 01

    It reads the request

    Origin, destination, dates, equipment, weight, extras. From any email.

    Lane check
    • Miles1,186
    • Equipment53' reefer, 34°F
    • Transit2 days, solo
    • Weight42,000 lb

    Fresno, CA → Denver, CO

  2. 02

    It checks the market

    Spot and contract rates for the lane. Your history with this customer.

    Market rates · lane history
    ItemFromPrice
    Spot, 7-day avg, reeferRate tool$3.02 / mi
    Your last 5 loads, this laneTMS history$3.14 / mi
    Fuel includedRate tool$0.61 / mi
    Weekend deliverySaturday deliveryAccessorials$150
  3. 03

    It prices the load

    Linehaul, fuel, accessorials. Your margin rules, every time.

    TMS · Quote
    Quote QT-180244Northfield FoodsDraft
    DescriptionQtyUnitAmount
    Linehaul incl. fuel, 1,186 mi1load3,700.00
    Saturday delivery1ea150.00
    Temperature recorder download1ea0.00
    Carrier target $3,350 · margin 13%$3,850.00 all-in
  4. 04

    It replies in minutes

    In the same thread, in your rep's words, logged in your TMS.

    Outlook · New message

    ToShipping, Northfield Foods

    SubjectRE: Rate? Fresno → Denver, reefer, Thu PU

    Hi team, $3,850 all-in for Fresno to Denver, 53' reefer at 34°F, Thursday 6am pickup, Saturday delivery. Good through 3pm today. Reply 'book it' and we'll cover it.

    Send
  5. 05

    It books the win

    Tendered? Load entered, posted, carrier search started.

    Email · Northfield Foods

    Can you do it for $3,600?

    Let me check with Sam, who handles your account. I'll come back within 15 minutes.

    Answered from: Rule: counteroffers go to the rep

The full process

Freight brokers & 3PLs: every step

What the agent does, where you decide, and the rules it checks.

you decide every green box

  1. Rate request email
  2. Read lane, dates, equipment
  3. All details present?
    No → ask the shipper
  4. Hazmat, team or oversize?
    Yes → rep quotes
  5. Check market rate tools
  6. Check lane & customer history
  7. Add fuel & accessorials
  8. Apply margin rules
  9. Within auto-quote limits?
    No → rep approves
  10. Reply in thread, log quote
  11. Counteroffer?
    Yes → rep decides
  12. Shipper tenders
  13. Enter load in TMS
  14. Post to load boards
  15. Covered. Rate con sent

Agent does it You decide Rule check

Your process

Built around how you quote

Not a template. Your steps, your price book, your approvals.

  1. 01

    Explain it once

    Talk or type, like training a new hire. Hand over your SOP, price book and a few past quotes.

    When a request comes in, first check: all details present? If not, ask the shipper.

    Quoting SOP.pdf Price book 2026.xlsx 3 past quotes
    Describe your process…
  2. 02

    Watch it work

    It works a real job on your screen. You correct it the way you'd correct a person.

    Use the 2026 price book, not last year's.

    Got it. Switched to 2026 and re-priced 4 lines.

    Read requestDrawingPricing
  3. 03

    Save your process

    A written procedure and a flowchart. Every run follows the version you approved.

    1. Read lane, dates, equipment
    2. All details present?
    3. Hazmat, team or oversize?
    4. Check market rate tools
    5. Check lane & customer history
    6. Add fuel & accessorials
    v1 · approved
Fully yours

Change anything. Any time.

Any step, any rule, any approval. Say what changed. Approve the new version.

Freight brokers & 3PLs processv3 → v4
  1. Check lane & customer history
  2. Check this customer's historyAdded
  3. Hazmat or oversize?Changed
  4. Reply in thread, log quote
  5. Shipper tendersRepeat customers: skip
  6. Hazmat, team or oversize?

Add a step after “Check lane & customer history”: check this customer's history and flag anything unusual.

Step added

New rule: Hazmat or oversize → rep quotes.

Rule changed

Repeat customers under the limit don't need my approval anymore.

Approval changed

Saved as version 4. You approved it. The next run follows it. The last runs keep the version they ran on.

Your controls

Your rules. Exactly.

Written once in plain English. Followed every time.

  • Hazmat or oversize? Rep quotes
  • Margin under 10%? Rep approves
  • Counteroffer? Rep decides

Never, on any run

  • Accept a counteroffer
  • Quote below your floor
  • Promise a carrier it hasn't found
  • Book without a tender

Approvals, where you want them

It stops and asks you.

What it built, what it checked, what looks off and what it suggests. Approve, edit, reject, or take the wheel.

from your desk or your phone ↘

Freight brokers & 3PLs quotingRun #1042Paused at step 9 · Approve the rateWaiting for you
Approval you asked for Medium risk Spot quote · step 9 · Approve the rate Waiting 0:42 1 of 2 in your queue

Quote Northfield $3,850 for Fresno → Denver?

Reefer loads over $3,500 need a rep's OK.

Agent suggests: Approve and replyOne item needs a look. Everything else checked out.

QUOTE QT-180244 · Northfield Foods

LaneFresno, CA → Denver, CO · 1,186 mi

Market spot$3.02/mi · 7-day avg

Your history$3.14/mi · last 5 loads

Saturday delivery+$150 accessorial

Carrier target$3,350 · margin 13%

All-in rate$3,850.00

Review notes

  • Rate sits between market and your lane history
  • Saturday delivery adds an accessorial
  • Margin above your 12% floor
Talk Take control Reject Edit Approve and reply ↵
The difference

Your team, before and after

Your team today and with the agent
TodayWith your agent
Reply time When a rep gets to it Minutes
Your reps Pricing all day Selling and covering
Quotes logged Some of them Every one
Rate checks When there's time Every quote
Watch it work

One quote, start to finish

if you wish to see it in action!

Rate request to booked load: a reefer lane

Conceptual walkthrough with sample data and a fictional company, not a recording of a customer's run. Screens of third-party software are recreated for illustration; product names belong to their owners.

Your numbers

How many hours can you get back?

Your volume, your times, your labor cost. Estimates, not results.

350staff hours per month returned to selling and building
$12,250labor capacity per month
$147,000labor capacity per year

Rate requests × (minutes today − minutes with the agent) ÷ 60 × hourly cost

These are example assumptions, not results. Example for a mid-size brokerage desk: minutes cover reading the request, checking rates, pricing, replying and logging. Use your own numbers.

FAQ

Questions owners ask us

Can it quote from any email format?

Yes. It reads free-text emails, tables, spreadsheets and portal notices the way a rep does. If a detail it needs is missing, it asks the shipper in the same thread.

Where do the rates come from?

From the rate tools you already subscribe to, under your login, and your own lane history in your TMS. Your margin rules decide the final number.

Will it quote on its own?

Only inside the limits you set: lanes, equipment, customers and dollar ranges. Everything else goes to a rep with the numbers attached.

Does it work in McLeod or Aljex?

It works the screens your reps use. We have no partnership with those vendors and confirm the exact steps on your version before a pilot.

Instant quotes · Win more deals

Which lane should we quote first?

Bring a day's worth of rate requests.

no new system. no integrations. ↗